Ridgeline HR - IiP Case Study - Large Contact Centre


	IiP Case Study - Large Contact Centre
What We Do What's New What's On What We Think Investors In People Who We Partner With People We Are Looking For Where To Go (for more info) Your Privacy Our Disclaimer Contact Us Subscribe Unsubscribe International experts to speak on best practice workplace standards Our Local FIRM online Fair Dismissal Code & Checklist simply not adequate 10 tips for dealing with Fair Work 12 months on FWA questions Small Business Fair Dismissal Code Checklist New direction for equal opportunity in Victoria Are you complying with National Employment Standards and Modern Awards? ASX principle on gender diversity is another driver for cultural change Requests for flexible work arrangements – what should you do? Victorian Fair and Flexible Employer Recognition Awards 2010 Our Local FIRM Lunch on 20 July 2010 CCF - Fair Work 12 months on - 29 July 2010 Investors in People Training - Melbourne - 19 August 2010 Our Local FIRM 2010 Calendar 10 tips for managing Fair Work 12 months on 10 tips for creating a collaborative culture How well can your front line manage your people? 10 tips for recruiting the right people in the right way 10 tips for implementing values in your business Going into business - check employer obligations first Don't say "people are your greatest asset" - get the brand right Fair Work - a summary + 5 things to do Good to be great! Minimising employee stress in hard times Consultation not just a legal requirement for smart employers Shared resourcing is working smarter IiP Case Study - Large Publisher IiP Case Study - Large Civil Contractor IiP Case Study - Large Contact Centre IiP Case Study - Large Hotel IiP Case Study - Large Business Advisor/Accounting Practice IiP Case Study - Large Security Firm IiP Case Study - Medium IT Firm IiP Case Study - Medium Electrical Contractor IiP Case Study - Medium Manufacturer IiP Case Study - Medium Restaurant IiP Case Study - Small Construction Business IiP Case Study - Small Fish and Chip Shop IiP Case Study - Small Recruitment Firm IiP Case Study - Small Training and Assessment Firm Investors in People Australia Civil Contractors Federation Our Local FIRM Maroondah Business Association Kerry J Laidlaw Manufacturing Manager Improvement Specialist - Lean Training Design and Delivery Recent Assignments Project Administrator Administration Coordinator Project Manager - Kitchen & Bathroom Renovations Trainee Receptionist Senior Architectural CAD Technician (3 month temp/contract) Australian Human Rights Commission Australian Safety & Compensation Council Australian Taxation Office Business Victoria Centrelink Coinvest Fair Work Australia Fair Work Ombudsman Fair Work Online Victorian Equal Opportunity & Human Rights Commission WorkSafe Victoria	“Just go for it! There’s so much you can learn from the process. It’s a fantastic accolade to get and lets you celebrate what you do well!” That is what Nicki Gautier-Hughes, Tesco Training Manager has to say about Investors in People. The centre receives 10 million contact per year and credits Investors in People as having helped them to: identify problems that they might otherwise not have been aware of create clearer individual objectives linking back to company success and become an Employer of Choice. Download the full case study. Iip Case Study - Tesco Customer Service Centre.pdf	International experts to speak on best practice workplace standards The "e2 initiative" is a project jointly entered into by the Australian Institute of Employment Rights (AIER) and Investors in People Australia (IIPA) to promote best practice in people management ... MORE >> Our Local FIRM online Thanks to the generous support of Maroondah City Council and the talents of a number of Our Local FIRM members, the group is now online at www.ourlocalfirm.com.au and is also ... MORE >> Fair Dismissal Code & Checklist simply not adequate There have been some decisions made by Fair Work Australia in relation to unfair dismissal claims which have been critical of the Fair Dismissal Code & Checklist (FDCC) as being ... MORE >> 10 tips for dealing with Fair Work 12 months on 1 July 2010 MORE >> FWA questions Small Business Fair Dismissal Code Checklist A member of Fair Work Australia has found that, although he was satisfied that a small business had justification for terminating an employee for falsifying work time records and being ... MORE >> New direction for equal opportunity in Victoria 27 April 2010 MORE >> Are you complying with National Employment Standards and Modern Awards? Under the Rudd Government's Fair Work reforms, two key elements took effect from 1 January 2010 namely: MORE >> ASX principle on gender diversity is another driver for cultural change On 22 April 2010, the Corporate Governance MORE >>
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